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Privacy

What we keep about you, and why. Last updated 28 October 2026.

What we collect

Your name, email address, the address of each job, photos you add to a request, and messages with your pro. Card details are held by Stripe, our payment provider; we never see your full card number.

Why we use it

To match you with a nearby pro, let them find you, take payment when the job is done, and help if something goes wrong.

Who sees it

Your pro sees what they need for the job: your first name, the job address and the details you shared. Phone numbers and email addresses are hidden in chat on both sides.

Your choices

You can ask us for a copy of your data, or to delete your account, through the Help page.
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