For landlords and letting agents

Tenant repairs, sorted with one tap.

Your tenants report repairs in Relay. You approve with one tap. A vetted local pro sorts it out with the tenant directly, and the bill comes to you.
The problem we fix

From six calls and emails to one tap

A leak today means calls back and forth between your tenant, you and a tradesperson. With Relay you only do one thing: say yes.
TODAY

Six calls and emails for one leak

1
Tenant
You
Tenant phones or emails you about the leak
2
You
Tradesperson
You ring round to find someone free
3
Tradesperson
You
They call back for details, photos and access
4
You
Tenant
You chase the tenant for a time that suits
5
Tenant
Tradesperson
Tenant and tradesperson rearrange the visit
6
Tradesperson
You
An invoice arrives. You work out which property it was
Days of back and forth, with you in the middle of every call.
WITH RELAY

One tap from you

Tenant
Tenant reports it in Relay
What’s wrong, with photos, in two minutes.
You
You tap Approve
You see the job and the price first. That’s your only step.
Tradesperson
A vetted pro sorts it with the tenant
They agree the visit in the app and fix it.
You
One bill, filed under the property
Spend per property, ready for the owner.
Emergencies can skip the wait and go straight to a pro.
Your dashboard

Everything you need to manage repairs

Every property in one place

See what’s waiting for your OK, what’s in progress and what’s done, across all your properties.

Spend per property

Every job is filed under its property with its cost, so this year’s spend is always one look away.

Emergencies don’t wait

Leaks, no heating and power cuts can go straight to a pro. You’re told the moment it happens.

Vetted pros, records kept

Gas Safe engineers and NICEIC or NAPIT electricians, all insured and ID-checked. Gas safety records and EICRs stay with each job.
See an example dashboard
Getting started

Three steps, and it’s free

Step 1

Add your properties

Just the address and postcode. It takes a minute each, and it’s free.
Step 2

Send each tenant their code

Your tenant enters the six-character code in Relay, and their repairs come to you.
Step 3

Approve, and you’re done

You see the job and the price, then tap Approve. We handle the rest with your tenant.
Questions

What landlords ask us

Ready to stop chasing repairs?

Add your first property in a minute. You only pay for the jobs you approve.
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Vetted local trades at your door. Opening soon in Fulham, SW6.
© 2026 Relay
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